Government • 13 November, 2018

Ministry of National Economy: local public reception offices solve problem of unjustified growth of utility tariffs

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November 13 at the briefing in the press center of the Government, the Minister of National Economy Timur Suleimenov said that from Nov. 12, 2018, public receptions began to work in the territorial divisions of the Committee for the Regulation of Natural Monopolies, Protection of Competition and Consumer Rights, the press centre of Prime-Minister reports. 

Public receptions are organized in regional centers, in the cities of Astana, Almaty and Shymkent, as well as in cities of regional significance.

“We have launched public reception centers since this week; they will function full-time once a week — Monday. In our opinion, this is enough. Anyone can come in, it can be a consumer, representatives of public organizations, and businessmen,” said the minister.

These public receptions are held in conjunction with branches of the Nur Otan Party, Atameken NCE, NGOs, subjects of natural monopolies and socially significant markets.

According to Suleimenov, the task of public receptions is to track unlawful actions, to fix on the spot the failure to fulfill certain obligations of either the department or the subjects of natural monopolies. Collect proposals and submit them first to the management of the department, and then to the management of the center.

“We want public receprions to serve two tasks: on the one hand, to solve problems at the local level, on the other hand, to accumulate systemic issues, on the basis of which we will change legislation and regulations,” said Suleimenov.

In conclusion, the minister addressed the population.

“Dear Kazakhstanis, who are interested, come, if there are problems, we will solve them,” said Suleimenov.

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