Society • 17 February, 2020

90% of public services to be converted to e-format

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Labor and social protection Ministry plans to transfer 90% of public services in the social and labor sphere to an electronic format by the end of 2020.

One of the programs "Social family map" covers 100% of the population of Kazakhstan, it is 7 million families. The social map shows what life situation each family is in, and the algorithm of work to get out of an emergency or crisis.

There are 40 public services in the social and labor sphere, 18 of them are provided electronically, 14-proactively, and 10-in composite.

For example, benefits to mothers with many children, awarded the suspension "Altyn Alka" and "Kumis Alka", state social benefits for disability, benefits for the birth of a child and the care of a child up to 1 year are assigned proactively or without an application. In the composite, all pension payments are assigned for one application.

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