Society • 24 February, 2020

Coronavirus: Air Astana air ticket rule changes

7 time viewed

In response to the measures implemented by the Ministry of Health of the Republic of Kazakhstan to restrict the spread of coronavirus, Air Astana has introduced rule changes relating  to airline tickets purchased up until 20th February 2020, inclusively, press service of the airline reports.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR will be able to change the date of travel for their full itinerary without penalty. This applies equally to those passengers originating outside Kazakhstan and those passengers returning to Kazakhstan.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR will also be able to re-route to alternative destinations without penalty and only paying any fare difference to the new destination.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR wishing to cancel their trip in its entirety should contact customer.experience@airastana.com.

These conditions do not apply to transit passengers.

All other Air Astana air ticket rules remain unchanged.

Last news

2.6 million students to study in distance

Education • 06 August, 2020

375 people died from coronavirus infection

Coronavirus • 13 July, 2020

Turkey sends humanitarian aid to Kazakhstan

Coronavirus • 13 July, 2020

Kazakhstan mourns Covid-19 victims today

Kazakhstan • 13 July, 2020

How the main city of Kazakhstan developed

Kazakhstan • 08 July, 2020

Russian doctors arrive in Kazakhstan

Coronavirus • 07 July, 2020

Nursultan Nazarbayev marks his 80th birthday

Елбасы • 07 July, 2020

Similar news