Society • 24 February, 2020

Coronavirus: Air Astana air ticket rule changes

7 timeviewed

In response to the measures implemented by the Ministry of Health of the Republic of Kazakhstan to restrict the spread of coronavirus, Air Astana has introduced rule changes relating  to airline tickets purchased up until 20th February 2020, inclusively, press service of the airline reports.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR will be able to change the date of travel for their full itinerary without penalty. This applies equally to those passengers originating outside Kazakhstan and those passengers returning to Kazakhstan.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR will also be able to re-route to alternative destinations without penalty and only paying any fare difference to the new destination.

Passengers entering the Republic of Kazakhstan from Singapore, Japan, Thailand, South Korea, Hong Kong SAR and Macau SAR wishing to cancel their trip in its entirety should contact customer.experience@airastana.com.

These conditions do not apply to transit passengers.

All other Air Astana air ticket rules remain unchanged.

Last news

2 people recovered in Almaty, overall 44

Coronavirus • Today, 11:00

Loans for SMEs provided

Economy • 03 April, 2020

New cases in Nur-Sultan and Almaty are stable

Coronavirus • 03 April, 2020

Humanitarian aid from China arrived in Almaty

Coronavirus • 02 April, 2020

5913 tourists returned from overseas

Kazakhstan • 02 April, 2020

11th patient recovered in Almaty

Coronavirus • 02 April, 2020

Global cases of coronavirus near million mark

Coronavirus • 02 April, 2020

Spain passes 100,000 confirmed cases

World • 01 April, 2020

Kazakhstan confirms 3rd death from coronavirus

Coronavirus • 01 April, 2020

What is coronavirus?

Coronavirus • 01 April, 2020

Kazakhstan confirms 2nd coronavirus death

Coronavirus • 31 March, 2020

Kazakhstan registers 17 new cases, overall 325

Coronavirus • 31 March, 2020

Kazakhstan coronavirus cases pass 300

Coronavirus • 30 March, 2020

Kazakhstan coronavirus cases reach 293

Coronavirus • 30 March, 2020

Similar news