17 July, 2018

Shymkent and Aktobe: Government considers realization of Smart Cities

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July 17 at the Government meeting chaired by Prime Minister Bakytzhan Sagintayev, issues of the implementation of Smart City projects were considered.

As part of the Smart City project, according to Ministry of Information and Communications, digitalization offices have been opened in the regions. The very process of coordinating projects implemented by local executive bodies is headed by the central digitization headquarters on the basis of the ministry and Zerde JSC. Also the regions have implemented a portal tool, where road maps, projects and other tasks are being fulfilled for the implementation of smart cities.

In addition, cloud technologies suitable for centralized publication of materials are used. This approach provided the principle of the online library and eliminated the need to request point information from the central digitalization headquarters.

In general, the global implementation of smart projects in the regions of Kazakhstan was launched in the fall of 2017, as part of which the Smart City concept was developed and approved, covering the areas of activity, types of financing, technologies and possible project pools for each sector. Today all regions of Kazakhstan work according to this concept, taking it as a basis for further localization and development of the regional Smart City concept.

Work was also carried out to develop minimum requirements in the areas of housing and communal services, security, education, healthcare and transport that are mandatory for each region.

Digitalization roadmaps for regions and branch roadmaps on the five compulsory directions of smart cities were developed by akimats and are at the stage of approval.

To date, medical information systems, electronic diaries, queuing and distribution systems for children in preschool educational institutions have been introduced in the regions. At the same time, coverage of communication channels and computerization of social institutions according to regional statistics everywhere already exceeds 80%.

At the same time, preliminary results of the work of smart cities have already been summed up. For example, in education system, the tendency of improving school performance was found in the Pavlodar region. The reason is parents' access to online journals and diaries. In general, for the 2017-2018 academic year, the school performance in this region increased from 77% to 80%.

In the East Kazakhstan region, there has been a trend toward increased investment in the computerization of schools in equipping the offices of computer science, chemistry, physics, mathematics with new equipment, and acquiring complex equipment for classes of robotics. Thus, investments amounted to 2.5 billion tenge, which not only saved budgetary funds, but also involved business representatives in the development of digitalization of the region and the training of demanded employees of modern specialties.

Meanwhile, according to the data of the ministry, domestic software developers and ICT service providers are actively participating in the digitalization of regions, developing domestic and international competitiveness of implemented solutions. For example, only in the medical field there are about 22 medical information systems, and in the educational sphere, about 16 contractors compete and monthly offer competitive solutions with a large number of services and opportunities.

It should be noted that the experience of the international leaders among smart cities including Barcelona, ​​Dubai, New York, Singapore was studied for the creation of the concept. At the same time, according to the instruction of the Head of State, work is underway to develop a Smart City Standard.

The Smart City Standard is a document that describes principles of interaction between regions and central state bodies through IT projects, the architecture of interaction, as well as methods of data collection and processing by the Government of Kazakhstan. In general, this approach allows:

  • to apply demanded products and technologies to solve priority tasks;
  • to create conditions for the economic and social growth of the region, by solving urgent problems and developing successful and promising industries in the region;
  • to save money by implementing proven solutions;
  • to develop the domestic IT market
  • to assess the readiness of a smart city.

The akims of a number of regions also took the floor in the video conferencing mode. Akim of Aktobe Region Berdybek Saparbayev reported on the implementation of the Digital Kazakhstan state program in the Aktobe region. Today the concept of Aktobe Smart city is being implemented in the region in five directions.

The first is the education system. There are 77 schools in Aktobe. All of them are connected to high-speed Internet. In the current year, 110 computers were purchased. As a result, the schools of the city are provided with computer equipment by 100%. The Kundelik system was introduced in all schools of the city. An electronic queue system for kindergartens started its work in a pilot mode.

The second direction is digital energy and housing and communal services. With the involvement of Kazpost JSC, the work on the introduction of a single payment document is underway. To date, more than 42 organizations joined the document. Also, the Energy Efficiency Center was opened using the digital technologies. For today there are 540 apartments connected to the center in the pilot mode. The goal is to save consumption of light, heat, water. According to forecasts, the heating savings should be 46%, hot water — 33%.

The third direction — Intellectual Transport System. For monitoring urban passenger transport, the central operations service was organized. All public transport is equipped with GPS-trackers, the mobile application AktobeBus was launched. By the end of the year it is planned to complete the introduction of the electronic ticketing system Aktobe Pay.

The fourth direction — Safe City.

"We unified all emergency services in the situation center of the integrated service 112. To date, in Operations Control Center of the Department of Internal Affairs there are 218 CCTV cameras. In addition, we plan to install 150 more cameras," Saparbayev said.

The fifth direction — Digital Akimat. First of all, changes were made in the work of Aktobe Akimat’s portal. In general, all public services are connected to an automated system. The Geoportal was developed and deployed on the servers of the akimat. For the residents of the city there is a people's office, which provides 621 types of services. Only for half a year, 180,000 services were provided to the population.

Akim of Shymkent Gabidulla Abdrakhimov said that the Smart City project is dynamically developing in the city in five directions: education, healthcare, housing and communal services, transport and security.

An automated system of children admission was applied in 459 kindergartens. As a result, the queue to kindergartens for children from 3 to 6 years decreased by 2.5 times. The number of complaints on admission has decreased by 80%. The "human" factor and 18 types of corruption risks are excluded. According to Abdrakhimov, school enrollment is also automated. Now parents can read the school's rating, pedagogical staff, language of instruction and other information in electronic format. This system is implemented in all schools in Shymkent. At the same time, in all 128 schools, an electronic journal and diary system has been introduced. The mobile application strengthened the connection between the school, parents and students, and also allowed monitoring student performance and attendance.

In addition, an automated system for selecting the pedagogical staff T-Hunter was introduced in Shymkent. If earlier candidates had to go to every school for the information about free places, today this can be done online. Also, an opportunity to submit an application in electronic format and take part in an open competition became available.

"As a result, complaints were reduced by 90%, the quality of the teaching staff improved. Most importantly, corruption risks were eliminated," the akim of Shymkent noted. Through this system, 780 candidates were enrolled. In the near future, it is planned to employ the technical staff of schools on the same principle.

In the healthcare sector, work is underway to abandon the universal paper reporting. So, an automated system for chronic diseases has been introduced. The population is informed in electronic form about upcoming medical examinations and screenings. The three most demanded medical services — calling a doctor home, fixing an appointment, registering at medical institutions — are now provided through the Damumed mobile application.

Within the digitalization of housing and communal services, 100% of residential buildings in Shymkent are provided with computing devices for water supply. The production, disinfection and transportation of water are fully automated.

At the same time, akim of Shymkent noted that in 2018 30 buses in the pilot mode switched to the electronic control and billing system. According to Abdrakhimov, new buses are being purchased. On all new buses it is planned to install an electronic ticket system.

In terms of public security, there are 479 controlled CCTV cameras. At the moment, work is underway to introduce a unified video surveillance system using artificial intelligence and a neural system. Until September 1 this year, 30 Sergek systems will be introduced in 30 hazardous areas.

After hearing Abdrakhimov’s report, the Prime Minister expressed confidence that Shymkent city, along with Astana and Almaty, will share experience in mastering the digital communication methods with cities and regional centers of other regions.

Then Bakytzhan Sagintayev recalled that one of the objectives of the Address of the Head of State to the people of Kazakhstan "New Opportunities under the Fourth Industrial Revolution" is the development of smart cities.

For this purpose, the Ministry of Information and Communications has developed the Smart City Standard.

In this regard, the Ministry of Information and Communications was instructed to extend the Smart City Standard to all cities in order to exchange experience and best practices between the cities of Kazakhstan.

The control is assigned to Deputy Prime Minister Askar Zhumagaliyev.

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